Shipping, Return & Exchange Policy

SHIPPING DESTINATIONS: 

UK DELIVERY
For orders under £50 - shipping charge is £9.9
For order over £50 - shipping is free

EU DELIVERY
For orders under £50 - shipping charge is £19.9
For order over £50 - shipping is free

REST OF THE WORLD DELIVERY
Shipping charge is £19.9

RETURN / EXCHANGE A PRODUCT

premierdeadsea.co.uk offers a no-risk, 30-day money-back guarantee. Simply return any unopened product for a full refund. Please call or email first before sending the product back to have a case number or a RMA number (Return Merchandise Authorization) assigned to the return. 

Please send the product along with your full contact information and order number to the following address:

Cosmetic distribution UK Limited 
Head Office - Unit 5E, Atlas Business Centre, Oxgate Lane
London NW2 7HJ
United Kingdom

We will refund your credit card / PayPal less shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. Costs to return items to Premier  are the responsibility of the customer.

Please Note - We will refund only products that have been purchased through our website: premierdeadsea.co.uk

Premier does offer exchanges for any unopened products that have been purchased through our website.

If you receive a damaged product, contact us immediately and we will arrange for a replacement to be sent.